Shipping policy

1. Processing Time

Orders are processed within 1-3 business days (excluding weekends and holidays).  

- You will receive a confirmation email and or SMS with tracking details once your order has shipped.  

2. Shipping Rates & Delivery Times

-Standard Shipping: Estimated delivery within 1 to 3 business days

- Expedited Shipping: Estimated delivery within 24 hours (if available).  

- Shipping costs are calculated at checkout based on your location and order weight.  

3. International Shipping

- Pehlora ships to select international destinations.  

- Customers are responsible for any customs duties, taxes, or import fees.  

4. Order Tracking

- A tracking number will be provided via email once your order ships.  

- Please allow 24-48 hours for tracking updates.  

5. Delays & Issues

- Pehlora is not responsible for shipping delays caused by couriers, weather, or customs processing.  

- If your package is lost or delayed, please contact our support team for assistance.  

6. Shipping Address & Changes

- Ensure your shipping address is correct at checkout.  

- Changes can only be made before the order has shipped.  

7. Contact Us

For any shipping-related questions, please contact our support team at support@pehlora.com